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IT Administrator

San Francisco, California

Sherwood Design Engineers: Engineering + Ecology + Creativity 
Sherwood is a site civil engineering practice committed to the optimal integration of ecology, infrastructure, and design. We were established in order to provide a new generation of infrastructure services focused on both planning and implementation. The firm has implemented net-zero green building projects, district infrastructure, new street standards, and many sustainable civil projects throughout the world. Sherwood has worked on over thirty award-winning projects and has seen its work published internationally.
We specialize in sustainable infrastructure, water management strategies, green building design, and urban planning.   Important to our engineering practice is our ability to span building and landscape. Sherwood works collaboratively with project teams to find ways to maximize efficiencies through an integrated and ecological approach that results in high-performance buildings and landscapes recognized for function as well as aesthetics and user experience.
Are you ready to join the forefront of sustainable engineering? Sherwood Design Engineers is changing the way cities are built in the 21st Century. Help chart the course to a greener future as part of our dynamic, quickly growing mission-driven team in San Francisco!

We have an immediate need for an exempt, full-time IT Administrator to work at our San Francisco headquarters. The IT Administrator will assist with various IT duties under the direction of the Director of Technology and must be able to support all staff, regional offices, subtenants, studios, and subsidiaries.
Essential Functions:
  • Prepare new equipment for all staff and locations
  • Install and update company software and operating systems
  • Assist in diagnosing and solving technical issues
  • Assist with the development of standard operating procedures
  • Perform proactive routine maintenance and system checks
  • Create and organize IT documentation
  • Monitor servers and network devices via SNMP
  • Assist and train staff with operating office equipment
  • Responsible for organization and storage of IT equipment and supplies
  • Other duties as assigned
  • IT Onboarding and Offboarding procedures
  • Assist staff with use of Printers, Plotters and Scanners
  • Assist staff with remote conferencing solutions
  • Assist with access control system, alarm system, and video monitoring solutions
  • Assist in moving and setting up IT equipment during desk and office relocations
Job Qualifications:
  • Maintain confidentiality and security of sensitive company and client information
  • Works well and communicates effectively with others
  • Operate a wide variety of computer hardware and software as well as standard office equipment and quickly learn the use of new technologies and applications
  • Ability to analyze and solve problems
  • Ability to read, interpret and collect technical documents
  • Ability to prepare reports, correspondence and memos
  • Maintains accurate and complete records
  • Works independently under general supervision, uses initiative and good business judgment Ability to plan, organizes, and prioritize, multi-task and use time effectively
  • Ability to read and interpret written information, and follow instructions
  • Ability to perform in a high pressure, quick and dynamic environment
  • Must clear a background check
Skills and Experience:
  • Bachelor’s degree and minimum 2 years working IT experience or 5+ years of experience in industry
  • Must possess excellent written and verbal communication skills
  • Working knowledge of Windows and Mac operating systems
  • Working knowledge of Microsoft applications (Word, Excel, Access, Visio)
  • Working knowledge of GSuite
Skills and Experience Preferred:
  • Windows 10 Pro
  • Windows Server  & 2016
  • Active Directory management
  • MacOS 10.13: High Sierra and higher
  • TCP/IP Networking
  • Intermediate Firewall management
  • Amazon Web Services
  • SNMP monitoring
  • Installing and configuring licensing
  • Autodesk software
  • ESRI software
  • Help Desk platforms
  • Working knowledge of LogMeIn solutions (Central, GoToMeeting, GoToRoom)
  • SQL
  • PowerShell
  • Microsoft VBScript
  • Python
Work Environment:
  • Open office-noise level in the workspace is generally moderate
  • May involve travel by flight and/or vehicle to remote offices
Physical Demands:
  • Frequently required to sit and use a computer
  • Regularly required talk and hear, and stand and walk
  • Must be able to occasionally lift and/or move up to 50 lbs.
Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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