IT Administrator

Location: San Francisco, CA

Sherwood Design Engineers: Engineering + Ecology + Creativity
Are you ready to join the forefront of sustainable engineering? Sherwood Design Engineers is changing the way cities are built in the 21st Century. Help chart the course to a greener future as part of our dynamic, mission-driven San Francisco team.

Sherwood Design Engineers is an international civil engineering practice committed to integrating ecology and climate resilience into infrastructure through innovative, cutting-edge design. We partner with top design teams from around the world working at the building, neighborhood, and city scale. We bring specialized leadership in innovative site engineering, including watershed management, sustainable water systems, green building, and urban ecological systems.
We have pioneered the intersection of infrastructure with ecological-urban design on hundreds of leading international engineering projects in more than 20 countries. Our work is often the first-of-its-kind in applying green infrastructure systems, strategies and concepts to a spectrum of planning, engineering and construction projects. We deliver highly integrated, highly collaborative design developed in tandem with the world's leading architecture and landscape architecture firms.

Founded in 2002, our award-winning projects include Hudson Yards in New York (the largest private real estate development in U.S. history), San Francisco Better Streets Plan, Greater New Orleans Urban Water Plan, revitalization of the iconic waterfront Brooklyn Bridge Park, and the 35 square-km Baietan Urban Area Plan in the heart of Guangzhou, China.
We are seeking an individual with a great attitude, ready to work hard as part of our mission-driven company. We are looking for someone who can keep the long-view in mind while solving complex and dynamic day-to-day assignments. You should be able to work productively as a leader and as a team member. This is a full-time, exempt position. Compensation will be based on work experience and is negotiable. 

We have an immediate need for a full-time IT Administrator to work at our San Francisco headquarters. The IT Administrator will assist with various IT duties under the direction of the IT Manager and must be able to support all staff, regional offices, subtenants, studios, and subsidiaries.

Essential Functions:
  • Prepare new equipment for all staff
  • Install and update company software and operating systems
  • Assist in managing the help desk system
  • Assist in diagnosing and solving technical issues
  • Assist with the development of standard operating procedures
  • Perform routine maintenance and system checks
  • Create and organize IT records
  • Monitor servers and network
  • Assist staff with operating office equipment
  • Responsible for organization and storage of IT equipment and supplies
  • Other duties as assigned
 Job Qualifications:
  • Maintain confidentiality and security of sensitive company and client information
  • Works well and communicates effectively with others
  • Operate a wide variety of computer hardware and software as well as standard office equipment and quickly learn the use of new technologies and applications
  • Ability to analyze and solve problems
  • Ability to read, interpret and collect technical documents
  • Ability to prepare reports, correspondence and memos
  • Maintains accurate and complete records
  • Works independently under general supervision, uses initiative and good business judgment
  • Ability to plan, organizes, and prioritize, multi-task and use time effectively
  • Ability to read and interpret written information, and follow instructions
  • Ability to perform in a high pressure, quick and dynamic environment
  • Must clear a background check
 Skills and Experience:
  • Bachelor’s degree and minimum 2 years working IT experience or 5+ years of experience in industry
  • Must possess excellent written and verbal communication skills
  • Working knowledge of Windows and Mac operating systems
  • Working knowledge of Microsoft applications (Word, Excel, Access, Visio)
  • Working knowledge of Google Apps
  • Working knowledge of SNMP
 Skills and Experience Preferred:
  • Windows 10
  • Windows Server 2012
  • Active Directory 
  • TCP/IP Networking
  • Amazon Web Services
  • Autodesk software
  • ESRI software
  • Freshdesk, Freshservice, or other Help Desk platforms
  • SQL
  • Microsoft VBScript
  • Python
 Work Environment:
  • Air-conditioned data room with moderate noise level
 Physical Demands:
  • Frequently required to sit and use a computer
  • Regularly required talk and hear, and stand and walk
  • Must be able to occasionally lift and/or move up to 50 lbs.
 Additional Information:
  • Flexible working hours

Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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